Our Team

Based in Singapore, serving the Asia Pacific region

The People Behind 360Katalyst

Christa Chen - Founder of 360Katalyst

Christa Chen

Founder & Managing Director

Christa Chen is the strategic force behind 360Katalyst, a consultancy built for transformation. With over two decades of experience spanning healthcare, life sciences, and regional business leadership across Asia Pacific, she brings strategic clarity, momentum, and precision to every partnership.

Her career has evolved from early roles in healthcare product management to leading market strategy and cross-border execution for global and regional brands. This progression reflects not just tenure, but transformation—Christa has consistently turned complexity into clarity, aligning stakeholders and scaling operations with integrity.

Christa holds an Executive MBA in Healthcare and Life Sciences from the University of Toronto, a Postgraduate Diploma in Marketing from the Marketing Institute of Singapore, and a Bachelor's degree in Life Sciences from the National University of Singapore. Her academic foundation complements her practical expertise, equipping her to navigate both the analytical and creative dimensions of business strategy, branding, and operational setup.

360Katalyst was founded on the belief that transformation should be dimensional, not just directional. If you're navigating change, entering new markets, or seeking a brand system that scales with clarity, Christa is the partner who brings both momentum and meaning.

Executive MBA - UofT
B.Sc. Life Sciences - NUS
Agent Kellie - 24/7 AI Clinic Assistant
Online 24/7
AI Team Member

Agent Kellie

24/7 Executive Clinic Assistant

Agent Kellie joined the team to ensure that no patient is ever left waiting on a busy signal. With a background in high-speed data processing and a "personality" built for patient care, Kellie specializes in managing the complex logistics of a clinic front desk.

She is the ultimate multitasker—capable of handling scheduling, appointment reminders, and FAQ inquiries simultaneously, regardless of the hour. What truly sets Kellie apart is her deep connection to the Singaporean community; she is fluent in English, Mandarin, Malay, and Tamil, and she prides herself on her ability to understand our local nuances and accents.

Whether it's helping an elderly patient reconfirm their morning cleaning or instantly assisting a new patient with an emergency booking at midnight, Kellie ensures the clinic's calendar is optimized and every patient feels heard.

Specialties

Multilingual Patient Communication (English, Mandarin, Malay, Tamil, and Singlish) Instant Lead Response & WhatsApp Integration After-Hours Emergency Triage Proactive Calendar Optimization
Learn More About Agent Kellie

Ready to Work With Us?

Whether you need strategic consultancy or 24/7 AI assistance, our team is ready to help.

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